Coaching @ genU

Coaching @ genU builds on our rich history and past achievements which has established genU as a leading provider of disability, aged, employment, recruitment and training services across Australia.

We understand the not for profit sector and the importance of quality and safeguarding and being true to your mission and vision.

Through our experience and structure, we can offer your sector individual, group and organisational practical coaching options to keep your operations running efficiently and positively for the people you support. Using a collaborative approach genU want to share with you best practice solutions and experience that you can implement immediately into your business.

To date we have provided peer support and coaching to many providers in the areas of:

  • Supported Independent Living (SIL)
  • Specialist Disability Accommodation (SDA), vacancy management and capital design
  • Best practice quality and safeguarding
  • Building leadership capability
  • Person centered active support
  • Financial modelling

Our Principal Coach – Natasha Williams

Natasha is a practical leader with over 20 years’ experience in the disability sector. A creative thinker, Natasha can help your organisation to identify effective and immediate solutions to operational challenges. She is adept in interpreting legislation and practice standards to set up services which will achieve the best outcomes for people living with a disability.

Natasha offers an approach to risk that “balances the head and heart” of operating a disability service. In recent years her introduction to the aged care sector has resulted in coaching to the synergies from her experience in disability. With a safety focus, Natasha has assisted boards to develop procedures balancing duty of care and dignity of risk.

Renowned for leading peer organisations in support areas such as quality and safeguarding, day to day management, operational leadership, finance and strategy her coaching style is practical, and action focussed.


Area specific practice coaching:
  • Quality and Safeguarding
  • Budgeting NDIS Income and Expenditure
  • Person Centered Active Support
  • Leadership Capacity
  • Support Coordination
  • Aged Care Standards

With an experienced team that supports services delivered across Australia, we’re experts in uniting our organisation towards one common mission to empower people to reach their full potential.


For assistance to upskill and increase knowledge within your organisation at an affordable cost connect with us today: