Contact Us

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We love to hear from you.

You can contact us to:

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  • say hello!
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  • ask us questions about our services
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  • give us feedback.
    When you give feedback, you tell someone what they:

    • are doing well
    • can do better
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  • make a complaint.
    When you make a complaint, you tell someone that something:

    • has gone wrong
    • is not working well.

Complaints are more serious than feedback.

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When you contact us, we will get back to you within 48 hours.

You can contact us through:

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genU Support Hub

21-29 Reynolds Road, Highton VIC 3216
(03) 5249 8900 (only for general enquiries)
1300 558 368 (only for Client Intake and NDIS enquiries)
contact@genu.org.au

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Customer Service

1300 558 368
contact@genu.org.au

Feedback icon

Feedback and Complaints

1300 558 368

contact@genu.org.au