Gen U group 128

Contact Us

Easy read is on
Turn off easy read
Scroll Down
Gen U icon of two people talking

We love to hear from you.

You can contact us to:

A woman waving hello
  • say hello!
Person icon with its hand up with a question mark in a speech bubble.
  • ask us questions about our services
Gen U feedback icon
  • give us feedback.
    When you give feedback, you tell someone what they:

    • are doing well
    • can do better
Person shrugging with a speech bubble that has a thumbs down in it.
  • make a complaint.
    When you make a complaint, you tell someone that something:

    • has gone wrong
    • is not working well.

Complaints are more serious than feedback.

Woman talking on the phone. There is a clock with an arrow going around it and "48 hours".

When you contact us, we will get back to you within 48 hours.

You can contact us through:

Person helping another person with a book.

genU Support Hub

21-29 Reynolds Road, Highton VIC 3216
(03) 5249 8900 (only for general enquiries)
1300 558 368 (only for Client Intake and NDIS enquiries)

Two people talking to each other. There are two speech bubbles.

Customer Service

1300 558 368

Gen U feedback icon

Feedback and Complaints

1300 558 368