Navigating Services

Our program helps people use and find their way through the aged care system and other community-based services.

Care Finder facilitates the connection between individuals and the necessary support systems while ensuring continued connectivity.

This program can help with:

  • Guiding individuals through the care assessment process, accompanying them through any necessary assessments to fulfill their requirements
  • Direction and clarification regarding the care assessment process
  • Finding and short-listing aged care providers in their area
  • Completing forms and understanding aged care service agreements
  • Checking-in once services are up and running to make sure everything is okay
  • Connecting to services in the community, such as health, mental health, housing and homelessness, drug and alcohol services and community groups.

To receive Care Finder Support through genU, a person must:

  • Not have a carer or support person who can help you.
  • Are over 65 or over 50 for First Nations people.
  • Over 50 or 45 for First Nations people on a low income and homeless or at risk of homelessness.
  • Live in City of Greater Geelong, Surf Coast Shire or Borough of Queenscliff
  • Having difficulty accessing service.

For more information contact 1300 558 368

This program is supported by Western Victoria Primary Health Network under the Australian Government’s Primary Health Networks Program


Contact us to find out more