Behaviour Support

Behaviour Support

Be heard, understood, and valued

Are you, or a person you care for, struggling with challenging behaviours?

Behaviours of concern refer to any behaviour that causes harm or puts people at risk of harm. These behaviours can lead to exclusion from community activities, work or school.

A person who uses these behaviours is often drawing on the most effective strategy they have to meet their needs. They may not yet have the appropriate skills or supports to overcome life’s challenges in a safe and positive way. In addition, their social and physical settings may not be set up for them in a way that meets their needs

What We Do

Behaviour Support at genU is about working alongside people to truly understand someone’s needs. We aim to determine the underlying causes of ‘behaviours of concern’ and develop a plan to address these needs in a safe, positive and effective way. This plan is not just for the person we’re working with, but for their entire support network, and will aim to create positive change in the person’s life through:

  • Teaching skills to deal with stress and other challenges.
  • Working with everyone in our participant’s network to better understand them and make appropriate changes or adjustments to their various settings to accommodate for their needs.
  • Teaching support networks the best way to help with safe, effective and helpful strategies.

At genU, we aim to be collaborative and will personalise our service so that our participant’s plan suits them. We’re not about providing a cookie-cutter approach!

Under the NDIS, our team also has an important role in identifying and reducing, or eliminating, the use of restrictive practices. A ‘restrictive practice’ means any practice or intervention in response to a behaviour of concern that has the effect of restricting a person’s rights or freedom of movement, with the primary purpose of protecting the person or others from harm.

We will work with our participant and their family, team, or other support people to ensure that the plan we make together is on the right track. We don’t pretend that we’re the experts in our clients – because they are!

Our Standards

As an NDIS-registered organisation who is accountable to the NDIS Quality and Safeguards Commission, we take the quality of our service very seriously. 

genU adheres to all NDIS practice standards, and we ensure we have up-to-date practices in line with any updates to these Standards.

Our friendly and highly qualified Behaviour Support Practitioners are all registered with the Commission, ensuring a high standard of care and ongoing professional development.

Our Team

As an organisation, we believe strongly in respect and communication, and our behaviour support team live our values every day.

We have built a team that you can trust, led with exceptional knowledge and experience. We’ve got varied qualifications and backgrounds so we can take a multi-disciplinary approach to your case.

We also ensure our staff have access to regular and varied training, to stay up-to-date with the industry and ensure that we’re always on the front foot.

Behaviour Support

Zac Demopoulos

Senior Behaviour Support Practitioner

Zac Demopoulos

Senior Behaviour Support Practitioner

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Zac is a qualified Social Worker, with a Bachelor of Social Work from Deakin University. His career in community services spans over 10 years and has included multiple roles across out of home care, family and community services and disability. He has worked with people with a multitude of complex needs across their lifespan, from as young as two years old and up to end of life.

Zac has family and friends with various disabilities and has worked with some of our community’s most vulnerable people – and has seen the truly remarkable outcomes that can be achieved when people have the right support and opportunities to reach their goals.

Felicia O’Mahoney

Behaviour Support Practitioner

Felicia O’Mahoney

Behaviour Support Practitioner

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Felicia is a registered nurse and comes to Behaviour Support with a Bachelor of Nursing and Postgraduate Diploma in Mental Health Nursing.

After gaining extensive experience in the mental health sector, she commenced in the behaviour support/disability sector in 2020. She noticed a lot of crossover between mental health concerns and behaviours of concern and is passionate about reducing restrictive practices in both sectors.

Felicia works with autistic individuals and those with a dual diagnosis of mental illness and disability and complex trauma. She is passionate about Deaf Culture. She enjoys taking the journey with her participants understand the reasoning behind their behaviour together. She loves to see the small wins in building skills and increasing the participant’s quality of life.

Natalie Colosimo

Behaviour Support Practitioner

Natalie Colosimo

Behaviour Support Practitioner

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Natalie has a Bachelor of Applied Science (Psychology) from RMIT and is currently undertaking her Master of Social Work at Federation University.

Natalie worked as a behaviour interventionist working with autistic children before becoming a Behaviour Support Practitioner in 2021. Her field of interest is working with children and young adults, working with a wide range of techniques that can be used to support and treat an individual’s behavioural concerns.

Natalie works in behaviour support because it allows her to support and encourage continuous growth and development in everyone that she’s provided the opportunity to work with.

Allison Cooke

Behaviour Support Practitioner

Allison Cooke

Behaviour Support Practitioner

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Allison worked in the Education systems for 15 years before transitioning into community services, and holds a Bachelor of Education/Bachelor of Arts and Post Graduate Diploma of Psychology. She comes to behaviour support after having previously worked in family services and NDIS Support Coordination.

Allison is a passionate advocate for all individuals’ right to access resources, opportunities and supports they require. In her work she focuses on building relationships based on honest and transparent interactions. Allison holds special interest in paediatric and adolescents but enjoys working with participants of all ages.

Tamara Wolf

Behaviour Support Practitioner

Tamara Wolf

Behaviour Support Practitioner

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Tamara has Diplomas in Mental Health, Alcohol and Other Drugs and Community Services and she is trained in acceptance and commitment therapy for trauma related disorders.  She is also currently studying a Bachelor of Health Science.

Tamara has worked across various roles within genU, with a primary focus on psychosocial disabilities and recovery.

Tamara is passionate about supporting people to live rich and meaningful lives. Special interests include trauma-related disorders and working with people from the LGBTIQ+ community. 

Rebecca Hunter

Behaviour Support Practitioner

Rebecca Hunter

Behaviour Support Practitioner

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Rebecca is a qualified Social Worker with 15 years’ experience in the community sector in Australia and the UK. She has worked in a variety of roles including supporting young at-risk adolescents, providing case management support to individuals and families with complex needs and, most recently, providing Support Coordination within genU. Rebecca has supported individuals with varying needs and has a particular interest in working with children and young people.  

Rebecca supports people to reach their goals and live fulfilled lives. She embraces the opportunity to work collaboratively with individuals and their support network.

Please note: We will assess your referral and let you know if we can accept within 2 business days