Young men performing in the Media Hub

Media Hub

We believe in being transparent, so come and learn more about everything happening at genU.

In the Media Hub, you can find out everything you need to know about our organisation.

If you’d like to hear more about what we’re doing and how we’re helping to build inclusive communities please visit our news section.

Annual Reports

2024 has been a transformative year for genU, marked by strategic mergers and infrastructure investments that have strengthened our national footprint. Despite the challenges facing the sector, our focus remains on delivering meaningful impact to the people and communities we serve. These efforts, including the successful integration of new partners like Li-Ve Tasmania, are showcased in this year’s Annual Report.

For a deeper look into our financial performance, a separate Financial Statement Report is available for members and significant funders.

We value your feedback and invite you to share any comments or questions by emailing us at feedback@genu.org.au

Download the genU Annual Report 2024.

Infrastructure investment and strategic mergers have underpinned genU’s growing national impact in the past year despite a challenging operating environment. Our genuine impact on the people and communities we serve is highlighted in the Annual Report.

A Financial Statement Report has been produced separately and is available to members and significant funders.

We welcome your comments and feedback about any of our annual reports, so please email them to us via feedback@genu.org.au

Download the genU Annual Report 2023.

We pride ourselves on delivering high levels of care and support for the people who matter most — our clients and their families. The Annual Report gives a clear picture of what we’ve achieved.

A Financial Statement Report has been produced separately and is available to members and significant funders. 

We welcome your comments and feedback about any of our annual reports, so please email them to us via feedback@genu.org.au

Download the genU Annual Report 2022

We pride ourselves on delivering high levels of care and support for the people who matter most — our clients and their families. The Annual Report gives a clear picture of what we’ve achieved.

A Financial Statement Report has been produced separately and is available to members and significant funders. 

We welcome your comments and feedback about any of our annual reports, so please email them to us via feedback@genu.org.au

Download the genU Annual Report 2021

Reports

From humble beginnings, the genU story commenced over 65 years ago. Many chapters have been written, and the next chapter in the genU journey is constantly evolving.

Although the organisation has advanced over this period, one constant has never changed: our dedication to empowering people to reach their full potential!

“Success is a journey, not a destination” and as genU continues to evolve and mature, we must remain agile to adapt to the continually changing and competitive markets in which we operate.

The 2019-2024 Strategic Plan has been informed by key stakeholders and market analysis and will guide the future direction of genU.

Download the Strategic Plan

Karingal St Laurence Limited (trading as genU) was launched as a new entity in December 2016, following a merger between Karingal Inc. and St Laurence Community Services Inc.

The common statement of Objects contained in the Constitution recognises both organisations’ similar long held visions, values and commitment to significantly increase capacity to deliver a shared mission.

The Constitution was revised in April 2019 and sets out matters such as the organisation’s Objects, Membership, Subscriptions, General Meetings, and the Board of Directors.

Any questions regarding the Constitution should be emailed to companysecretary@genu.org.au companysecretary@genu.org.au

Download Our Constitution

At genU, we’re committed to building inclusive communities. For us, that means a strong dedication to joining our national efforts towards reconciliation.

So, as the first step on the journey to reconciliation, we wrote an action plan to signify our public commitment to reconciliation and lay the foundations for initiatives.

Our Reflect RAP focused on building the cultural competency of all members of our organisation through fostering relationships with Aboriginal and Torres Strait Islander peoples and building organisational awareness of their cultures, histories and achievements.

Now, we’re ready to embark on the next stage of our journey with the introduction of our Innovate RAP.

Our Innovate RAP recognises that the unique skills and knowledge of Aboriginal and Torres Strait Islander employees can add significant value in the workplace, building our capability and contributing towards the economic growth of Aboriginal and Torres Strait Islander peoples.

It will be implemented through four main areas of focus – relationships, respect, opportunities and reporting – with the aim to improve respect and life outcomes for Aboriginal and Torres Strait Islander peoples.

Download the Innovative RAP

genU is committed to fulfilling its reporting requirements in relation to diversity, inclusion, and equality.

In accordance with the requirements of the Workplace Gender Equality Act 2012 (Act), Karingal St Laurence Limited (trading as genU) lodged its annual public report with the Workplace Gender Equality Agency (Agency) on June 28, 2024.

Any comments in relation to the report can be made to corporate@genu.org.au or directly to the Agency.

Download the 2023/24 Workplace Gender Equity Act Report.

genU is committed to promoting and strengthening gender equality in the workplace and has achieved compliance with Workplace Gender Equality Act 2012 reporting requirements for 2022-23, as confirmed by the Workplace Gender Equality Agency (WGEA).

Our organisation-wide gender pay gap is positive, at -2.3%, and is consistent with other organisations in the WGEA comparison group.

This inaugural genU Gender Pay Gap Statement shares the strength of our overall gender pay gap position while presenting initiatives to stabilise and address the gaps identified.

Download the 2023 genU Gender Pay Gap Statement.

The Disability Royal Commission was established in April 2019 in response to community concern about widespread reports of violence against, and the neglect, abuse and exploitation of, people with disability. The Disability Royal Commission is investigating:

  • Preventing and better protecting people with disability from experiencing violence, abuse, neglect and exploitation.
  • Achieving best practice in reporting, investigating and responding to violence, abuse, neglect and exploitation of people with disability.
  • Promoting a more inclusive society that supports people with disability to be independent and live free from violence, abuse, neglect and exploitation.

Hearing from people with disability, their families, advocates, and the wider disability community is critical to the work of the Royal Commission. genU is committed to supporting our clients to share their experiences and to have their voices heard in an effort to improve outcomes for our clients, families and carers. As such, genU has, to date compiled two Discussion Papers in response to the Royal Commission:

  • Client and family voices on COVID-19 – prepared in response to the Issues Paper on Emergency Planning and Response and primarily focusing on the experiences of genU clients, families and significant others with communication, the provision of essential support and government and community supports during the COVID-19 pandemic.
  • Working Lives Discussion Paper – prepared in response to the Issues Paper on Employment and exploring the experiences of people with disability as they participate in mainstream employment, supported employment or community-based enterprises, work experience programs and in the search for work.

Facilitated by genU Diversity and Inclusion Advisor, Jacqui McKim, clients, their families and significant others, and supported employees were invited to share their experiences through the following opportunities that recognised the diverse literacy and communication abilities of the genU community:

  • Online surveys
  • Focus groups
  • A designated email address (disabilityroyalcommission@genu.org.au)
  • Private 1:1 conversations
  • Facilitated discussion groups with a specifically designed set of questions to prompt the sharing of experiences

The Client and family voices on COVID-19 is available to read now via the links below: 

Client and family voices on COVID-19 – Standard English
Client and family voices on COVID-19 – Easy Read

The Working Lives Discussion Paper is also available to read now via the links below: 

Working Lives Discussion Paper – Standard English 
Working Lives Discussion Paper – Easy Read


A number of Australian Government-funded services are available to assist those requiring support during the Disability Royal Commission. These services are provided through agencies external to the Royal Commission and include:

  • Legal Advisory Services
  • Emotional Support Services
  • Legal Financial Assistance Scheme
  • Advocacy Services

Further Information on all of these services is available on the Royal Commission website.

You can also contact the genU team on 1300 558 368